Aptiva

Delete your account

You can delete your Aptiva account and its data yourself, at any time, from inside the app.

1. In the app

  1. Open Aptiva and sign in.
  2. Open your Profile and tap Settings.
  3. Under Account, tap Delete account and confirm.

Deletion happens right away and signs you out. It cannot be undone.

2. If you cannot open the app

Email iamdavidchen0@gmail.com from the address on your account with the subject “Delete my Aptiva account.” We will reply within two business days to verify it is you, then delete the account. If you used Hide My Email with Apple, write from the relay address or include it in your message.

3. What is deleted

  • Your account, sign-in, and birth year
  • Preferences, Meal Map details, nutrition targets, pantry, shopping lists, and plans
  • Likes, saves, cooking history, and your taste profile
  • Ask Chef conversations and memory
  • Your recipes, reviews, review photos, Community profile, and friends

4. What is kept, and for how long

  • A de-identified record that consent was given and that content was moderated, for up to 90 days, to meet legal and safety obligations.
  • Backups kept by our hosting provider, which expire on their normal rotation.

5. Sign in with Apple

You can also stop using Sign in with Apple for Aptiva in iOS Settings, under your name, Sign in with Apple. That does not delete your Aptiva data, so delete your account in the app first. See our Privacy Policy for more.